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OHQ's documents are enough proof of a charge that is payable unless they are revealed to be incorrect. Consumer will certainly utilize its sensible endeavours to notify OHQ of any type of invoice conflict within fourteen (14) days of invoice of an invoice, adhering to the process detailed in Area 15. If Customer disagreements an invoice, the billing has to remain to be paid in a timely manner nonetheless OHQ will attribute or refund Consumer if it is later reasonably established by OHQ or according to the dispute resolution process outlined in Section 15 that the invoice was wrong and the Consumer is entitled to a credit report or refund.

Such revisions might include, without limitation, adjustments to the amounts of the Registration Charges or Usage Fees for OHQ Paid Solutions, modifications to the use allowances consisted of in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such alteration will take result after sensible advance written notification is given to Client (for instance, by being published to the OHQ Site), except that any type of such alteration that affects a Selected Paid Service will use to Client starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ offers notification of such revision to Client according to Section 16.8.

If Client does not terminate its use any afflicted Selected Paid Solution prior to the reliable day of such modification, Client will be regarded to have accepted such modification with respect to such Selected Paid Service. (b) If a Pricing Strategy selected by Consumer is stopped, OHQ will certainly offer Customer with reasonable advancement notification of no much less than thirty (30) days and Client will be offered the option of picking a new Prices Strategy from then-current rates plans supplied by OHQ.

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For evasion of question, this paragraph does not relate to adjustments to the Rate Listing, which are attended to in Section 7 (smith ai virtual receptionists).1. Consumer represents that all info provided by Client and its customers to OHQ (including, without limitation, all call details and information concerning Client's Credit report Card) is accurate, current and complete at the time it is supplied to OHQ

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Client must whatsoever times conform with all legislations, guidelines, standards and codes relevant in link with its use of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not make use of any kind of OHQ Offerings to participate in, or to encourage or aid others to participate in, any kind of illegal or fraudulent tasks.

If a new Paid Service Term begins earlier than three (3) days after such email is sent out, Customer will certainly incur the relevant Membership Charge for the new Paid Solution Term (the ""). The effective date of such termination will be either (i) the Requested Discontinuation Day, or must Client not state an Asked for Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Registration Charges that have actually been pre-paid will be kept and the OHQ Offerings offered to Customer till the last day of the Final Paid Service Term (subject to reinstatement charges under provision 10.3(e)) and the extra balance of the Prepaid Use Credit will certainly be retained by OHQ for future usage by Client if Customer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will not be responsible at all for answering calls, taking or delivering messages, or performing any type of other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Customer's Account and Consumer's accessibility to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Services, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Solutions, OHQ might need that Customer pay a reinstatement fee of $30 (to cover OHQ's practical expenses in refining the reinstatement) Information collected by OHQ from Client and its callers might be made use of, disclosed and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Web Site ("") and as might be amended once in a while.

The Controller thus assigns the Processor with respect to processing activities carried out throughout the provision of receptionist services. OHQ and Consumer acknowledge and agree that the Processor undergoes the complying with responsibilities: The Cpu will follow the pertinent Information Security Regulations and have to: (a) just act on the composed instructions of the Controller and guarantee those acting under their authority do the very same; (b) ensure that individuals processing the data undergo a task of confidence; (c) utilize its best endeavours to protect and secure all individual information from unsanctioned or unlawful handling, including (yet not restricted to) unintended loss, devastation or damage; (d) make certain that all processing meets the demands of the GDPR and associated Data Protection Legislation; (e) make certain that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior approval of the Controller; educate the Controller of any kind of desired adjustments worrying Sub-Processors; they execute a created agreement including the very same information security commitments as laid out in these Terms; comprehend that any failing for the Sub-processor to adhere to the Information Security Rule, the Cpu remains completely responsible to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in giving subject gain access to and allowing data based on exercise their legal rights under the Information Security Regulations.

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The Controller will accomplish sufficient and ideal onboarding and due persistance look for all Cpus, with a full assessment of the obligatory Information Defense Law demands. The Controller shall validate that the Processor has adequate and documented procedures for information violations, information retention and information transfers in position. The Controller will get proof from the Cpu as to the: (a) verification and dependability of the staff members utilized by the Cpu; (b) any type of certifications, accreditations and plans as described in the onboarding procedure; (c) technical and operational actions utilized in protecting the Personal Data; and (d) treatments in place for allowing data based on exercise their civil liberties, including (but not limited to), subject gain access to demands, erasure & correction procedures and restriction of processing procedures.